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Terms of service

Last updated: 2 February 2025

OVERVIEW

This website is operated by TotsCove. Throughout the site, the terms “we,” “us,” and “our” refer to TotsCove. TotsCove offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, then you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms. The most current version of the Terms is available on this page. We reserve the right to update or modify any part of these Terms at any time by posting updates here. Continued use of the site constitutes acceptance of all changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms, you confirm that you are at least the age of majority in your place of residence or have given consent for minors under your responsibility to use this site.

You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction in your use of the Service.
You must not transmit any destructive code, viruses, or worms.

A breach or violation of any Terms will result in immediate termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card details) may be transferred unencrypted across various networks or systems. Credit card information is always encrypted during transfer.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current. Material is provided for general information only and should not be relied upon as the sole basis for decision-making.

We may update or modify site content without obligation to notify users. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES

Prices may change without notice.
We reserve the right to modify or discontinue the Service at any time.

We are not liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities.
Returns or exchanges are governed by our Return Policy.

We aim to display product colors and images accurately but cannot guarantee monitor accuracy.

We reserve the right to limit sales to any person, region, or jurisdiction, and to limit product quantities.

Descriptions and pricing may change at any time without notice. We may discontinue any product at any time.

We do not warrant that product quality or Service results will meet your expectations.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse orders.
We may limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate, current purchase and account information and promptly update details such as your email and payment information.

See our Return Policy for more details.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. Use is at your own risk.

Future new features or services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

We may include third-party materials or links on our site.
We are not responsible for the content or accuracy of third-party sites and are not liable for any harm or damages related to third-party interactions or purchases.

Review third-party policies before engaging in transactions.

SECTION 9 – USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

If you send us comments, ideas, suggestions, or materials, you agree that we may use, edit, publish, or distribute them without restriction.

You agree your submissions will not violate any rights—including copyright, trademark, privacy, or personal rights. You may not mislead us or others with false identifying information.

We are not responsible for comments posted by users.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, site content may contain errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct such issues and update information without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using our site for:

  • unlawful activities
  • violating regulations or laws
  • infringing intellectual property
  • harassment, discrimination, or abuse
  • submitting false information
  • uploading malicious code or viruses
  • data collection or tracking
  • obscene or immoral purposes
  • interfering with security features

We may terminate your access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free use of the Service.

All products and services are provided “as is” without warranties unless expressly stated.

TotsCove is not liable for any direct or indirect damages, losses, or claims arising from your use of the Service or products.

Where legal restrictions apply, our liability will be limited to the maximum extent allowed by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold TotsCove harmless from any claims resulting from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed invalid or unenforceable, the remainder shall remain fully enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate access at any time if we suspect violation of these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the full agreement between you and TotsCove.

SECTION 18 – GOVERNING LAW

These Terms of Service and any agreements for Services shall be governed by and interpreted in accordance with the laws of New Zealand.

SECTION 19 – CHANGES TO TERMS

You can review the latest version of the Terms of Service at any time on this page.
Continued use of the site after changes constitutes acceptance of the updated Terms.